Frequently Asked Questions
Find the answers you need
Most hearing aids cost $2,000-$4,000, but not because they're better.
You're paying for clinic overhead, staff, middlemen, and big-brand marketing.
We've taken a different route.
We started Modern Hearing because our own parents were stuck navigating insuranceheadaches and audiologist waitlists, only to end up with devices that felt bulky,overpriced, or simply didn't help in real life.
So we removed the middlemen. No clinics. No salespeople. No confusing extras.
Just discreet, high-quality hearing aids - sent straight to your door.
With us, you're not paying for:
Long clinic appointments
Hearing chain markups
Unnecessary layers of costInstead, you get:
A tiny, nearly invisible in-ear hearing aid
FDA-cleared medical-grade quality
The same level of performance you'd expect from devices costing $3,000+ - for afraction of the price
· A 45-day home trial (no pressure, no catch)
A full 1-year warranty against any faultsWe keep things simple, fair, and human - because we believe better hearing should beaccessible to everyone, not just the lucky few
Modern Hearing Comfort is made for mild to moderate hearing loss - whether it's age-related or caused by noise, work, or anything else.If you often ask people to repeat themselves, struggle with certain voices, or find TV andphone calls frustrating - this could be the right solution for you.
If the product doesn't work for you after a genuine trial, we're happy to arrange a refundtogether (see our policies for the applicable terms).And because quality matters, your Smart Hearing comfort hearing aids also come with a 1-year warranty covering any technical issues.
Yes, anytime. Call us at +61 404 816 142 and you'll speak with our support team rightaway, day or night, no appointments, no waiting on hold. Whether you have a questionbefore ordering or need help getting started: we're here for you, 7 days a week.
Yes, many customers come to us after struggling with cheap amplifiers that simply "makeeverything louder".
Our devices are tuned to focus on speech frequencies (especially softer and higher-pitched voices), and include a noise reduction mode that helps in busy places.While no hearing aid cures tinnitus, many people find that their tinnitus becomes far lessnoticeable while using Modern Hearing, because your brain is no longer "filling in thesilence."
Yes, Modern Hearing Comfort sits gently inside your ear canal and is barely visible fromthe outside.
It's small, soft-tipped, and comes with multiple dome sizes so you can find the fit thatfeels just right.
Most customers say they forget they're even wearing it.
Yes. Each order includes 10 soft, medical-grade ear domes in different sizes (XS-XL), soyou can choose what fits you best.
Most customers find a comfortable fit within minutes - and we include a step-by-stepvideo guide to make it easy.
One aid is roughly the size of a coffee bean (about 24 x 15 mm) and weighs only 2 grams.
If you ever need help, our US support team is just one click away.
No. Modern HearingTM Comfort is designed for people with mild to moderate hearing loss,no test or prescription required. You can start using it straight out of the box, with noappointments or waiting rooms.
Not at all. Every Modern Hearing comes with a clear printed manual and free step-by-stepvideo course (worth $40).
We show you exactly how to wear, charge, and adjust. Need extra help? Just reach out toour support team and they're happy to guide you!
With Medicare, hearing aids aren't even covered.And hearing clinics often charge $3,000-$4,000... with pushy sales tactics on top.Most people wait years before getting help, because the options feel either unaffordableor overwhelming.
Modern Hearing keeps things simple.
You get the same certified medical-grade technology, sent directly to your door.
No appointments.
No insurance hassle.
No hidden fees.
Just clear sound, honest pricing, and support when you need it.
Each 2-hour charge gives you 30+ hours of use. The included magnetic case (worth $55)also works as a portable charger, making it easy to power up anytime.
Everything you need:
V 2x Medical-grade hearing aids (FDA certified) - Worth $350
V Charging case (30+ hrs) - Worth $55
V Step-by-step video course - Worth f35
V Lifetime US customer support - Worth $30
V Free insured shipping (4-7 days)
V 45-day risk-free trial & 1-year full warranty
We ship every order from our US fulfillment center in New Jersey. Handling time istypically within 24 hours, and most customers receive their hearing aids within 2-4 days.
You'll receive full tracking details as soon as your order has been dispatched.